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How testi138 Handles Your Personal Information

Your account details and payment information — including how you use DANA, OVO, and GoPay on this platform — are handled with care and kept separate from any third-party commercial use.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention periodDirect contact for privacy requests
testi138 How testi138 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Encrypted Account Storage Your account credentials and payment details — including linked DANA or OVO wallet information — are stored using encryption. Access to this data inside our systems is restricted to authorised team members only.
Cookie and Session Use We use session cookies to keep your account login stable while you browse. Analytics cookies help us understand which parts of the lobby are used most. You can adjust cookie preferences through your browser settings at any time.
Data Retention Period We keep your account data for as long as your account remains active and for a period after closure as required by applicable law. Once that period passes, your personal information is deleted or anonymised from our records.
Requesting Changes or Deletion You have the right to request corrections to inaccurate data or full deletion of your account information. Contact our support team via live chat or email with your account ID, and we will process your request as permitted under local law.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Live Chat Support Open the chat window from your account dashboard to reach our Indonesia support team directly. Privacy questions about your data or wallet records are handled through this channel around the clock.
Email Privacy Request Send a written data access or deletion request to our support email address. Include your registered account ID so our team can locate your DANA, OVO, or GoPay transaction records quickly.
Account Settings Path Some data preferences — such as communication opt-outs — can be adjusted directly inside your account settings panel without contacting support. Log in, go to settings, and look for the privacy section.

Common Questions About Your Privacy on testi138

Below are the questions we hear most often about how your data is managed on this platform. If your question is not covered here, reach out via live chat or email with your account ID and our team will respond directly.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log your account activity, transaction records, device type, and session data to keep your account secure.

Your payment details are shared only with the relevant payment processor — DANA, OVO, or GoPay — to complete your transactions. We do not share this information with advertisers or unrelated third parties.

We retain your account data for a period after closure as required by applicable law in eligible regions. Once that legal retention period ends, your personal information is deleted or anonymised from our systems.

Contact our support team through live chat or via email, and include your registered account ID. We will compile and send the data we hold on your account as permitted under local law and applicable region rules.

Yes. Send a deletion request to our support team with your account ID. We will process it in line with local law. Some transaction records may need to be kept for a defined period before full deletion is possible.

We use session cookies to keep your login stable and analytics cookies to improve the lobby experience. You can manage or disable cookies through your browser settings, though some account functions may not work fully without them.